Experienced General Manager & Senior Operations Leader | Hospitality & Leisure | Wigan | Immediate Start
An accomplished General Manager and Senior Operations Management professional with over 15 years’ experience in the hospitality and leisure sector, this candidate offers a proven track record of driving operational excellence, improving profitability, and delivering outstanding guest experiences across hotels, restaurants, pubs, clubs, and multi-site operations.
Currently operating at General Manager level, the candidate has played a pivotal role in the successful opening of nine hotels across the Northwest, demonstrating strong leadership in pre-opening, mobilisation, and ongoing operational performance. Their experience spans full P&L ownership, multi-department management, cost control, supplier negotiation, compliance, and revenue growth, making them a highly attractive hire for organisations seeking a commercially focused hospitality leader.
Known for a hands-on, people-first management style, the candidate excels in team building, recruitment, training, and performance management, regularly conducting structured 1-to-1s, appraisals, and development plans. They have overseen full recruitment cycles, introduced operational and training manuals, and fostered high-performing teams in fast-paced, customer-driven environments.
Operational strengths include:
• General Management & Senior Operations Leadership
• Multi-Site Hospitality Management
• Hotel, Restaurant, Pub & Leisure Operations
• Budget Management, Cost Control & P&L Reporting
• Supply Chain Management & Vendor Negotiation
• Health & Safety, Food Safety & Licensing Compliance
• Revenue Growth, SWOT Analysis & Business Strategy
• Social Media Strategy & Online Booking Platforms
• Renovations, Refits & New Concept Launches
Commercially astute, the candidate has successfully negotiated significant cost reductions, implemented effective social media and digital booking strategies, maintained 5-star ratings, and delivered consistent improvements in guest satisfaction and operational efficiency. Their experience also includes leading major refurbishments, launching new menus and culinary concepts, and collaborating closely with senior stakeholders and company directors.
Holding NVQ Level 2 & 3 qualifications in Business and Hospitality, alongside additional diplomas and key skills certifications, the candidate combines strong academic foundations with extensive hands-on experience at senior operational level.
Based in Wigan
Available for immediate start
Seeking roles: General Manager | Senior Operations Manager | Hospitality Operations Leadership
Salary expectation: Circa £45,000
This is a highly driven, results-focused hospitality professional who would add immediate value to organisations looking to strengthen leadership, improve performance, and elevate their operational standards.
For more info – Dave@perfect-recruitment.co.uk / Lisa@perfect-recruitment.co.uk or 01257264264
27008637
