A highly experienced and commercially driven Hotel General Manager who has led some of the UK’s and Caribbean’s most recognised hotels, resorts and multi-site operations. With a strong track record of transforming guest experience, improving operational performance and developing large, high-performing teams. This candidate brings a rare blend of strategic leadership and hands-on operational expertise.

They have successfully managed everything from boutique luxury resorts to high-volume branded hotels. Regularly stepping into underperforming sites and elevating standards, culture and profitability. Known for exceptional people development, they have built strong leadership teams, reduced turnover, and coached future Heads of Department and General Managers.

This candidate thrives in environments where service, guest journey and brand reputation matter. He has substantial experience across leisure, spa, F&B, multi-restaurant operations, weddings, large-scale events. Along with project development, including rebrands, refurbishments and major new facility launches.

A calm, positive leadership style and a passion for guest experience, they have consistently improved GRI/GSS scores, NPS, reviews and overall engagement levels across multiple sites. Strong commercial acumen underpins their approach, with proven success in growing revenue, increasing EBITDA, and delivering sustainable long-term improvements.

They are now seeking their next senior leadership opportunity within a hotel, resort, or multi-site group. Where they can bring strategic influence, drive performance, and support cultural and operational transformation.