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Description
Job Specification: Claims Handler
Location: Rossendale
Salary: £25,000
Role Overview
As a Claims Handler, you will play a pivotal role in managing and resolving insurance claims efficiently and professionally. Working in a high-energy environment, you will interact with a variety of stakeholders, including clients, insurance companies, garages, body shops, and brokers. The ideal candidate thrives under pressure, has excellent communication skills, and demonstrates a proactive, problem-solving mindset.
Key Responsibilities
- Client Management: Act as the primary point of contact for clients, providing guidance and updates throughout the claims process.
- Claims Processing: Handle a high volume of claims efficiently, ensuring all details are accurately documented and processed in line with company and industry standards.
- Stakeholder Liaison: Communicate and negotiate effectively with insurance companies, garages, body shops, and brokers to ensure timely and satisfactory resolution of claims.
- Problem Solving: Identify and address potential issues quickly, providing solutions that align with client and company needs.
- Administrative Duties: Maintain detailed and accurate records of all claims-related correspondence and transactions.
- Compliance: Ensure all claims adhere to relevant legal and regulatory requirements.
What We’re Looking For
- Previous experience in the insurance or automotive sector is preferred but not essential.
- Exceptional organisational skills with the ability to manage multiple claims simultaneously.
- Excellent communication and interpersonal skills to build strong relationships with clients and stakeholders.
- Proactive, self-motivated, and able to work under pressure in a fast-paced environment.
- A problem-solving mindset with great attention to detail.
- IT proficiency, including familiarity with claims management systems or similar software.
To Apply:
If you’re looking for a dynamic, fast-paced role in a friendly and supportive environment, we’d love to hear from you! Send your CV and a brief cover letter to [email protected]
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